Contact

The best way to reach Noctara is by email.

Support

For bugs, account issues, Cloud Sync problems, feature questions, and general help:

Note: Messages are read by the same place either way, but support@noctara.org keeps things organized. That usually means better tracking, fewer missed details, and faster replies when something needs follow-up.

What to include

Page: where it happened (Watchlist, Portfolios, News, Settings, etc.)
Steps: what was clicked, in order
Expected result: what should have happened
What happened instead: error message, blank state, weird behavior
Device details: macOS/Windows/iOS/Android + browser name (Chrome/Safari/etc.)
Cloud Sync: linked or unlinked (web app)

Business or legal

For business inquiries, legal requests, partnerships, or anything sensitive, email support@noctara.org and put one of these at the start of the subject:

[Business]
[Legal]
[Press]

Those messages get routed correctly and handled separately from regular support.

For setup help, see How-tos and Guides.